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News


Billing System Upgrade Â
Launching with the April 20th SGWASA bill, the Authority is transitioning to an enhanced billing platform to better serve our customers. The new system offers improved account access and payment features. This system upgrade project is being implemented in partnership with Tyler Technologies, a leading provider of utility billing solutions.
Apr 11


Celebrating Dedication: SGWASA Hosts 2025 Annual Service Award Luncheon
The South Granville Water & Sewer Authority (SGWASA) proudly hosted its annual Service Award Luncheon that celebrates the dedication, commit
Apr 10


Repairs on 24th Street
Update 12:04 PM: Crews completed repairs on the 12" in broken water main reported on 24th Street in Butner, NC. No customers were...
Mar 20


Consumer Confidence Report
SGWASA routinely conducts rigorous testing of the water provided to our customers. View the Consumer Confidence Report today.
Mar 18


Office Closure - March 17th, 2025
The SGWASA Welcome Center (customer service office) will be closed on March 17, 2025, due to in-service technical training, testing,...
Mar 12


Construction Begins April 1st
Butner, NC. March 11, 2025 - The South Granville Water & Sewer Authority would like to announce the launch of the construction segment...
Mar 11


Tornado System - Emergency Service
A Tornado WATCH has been issued for central North Carolina until 1 PM EST. SGWASA's management teams are closely monitoring the storm...
Mar 5


New Billing System - Spring 2025
The South Granville Water and Sewer Authority is happy to announce the implementation of an upgraded billing system this spring.
Mar 3


WRAL Update - Dogwood Drive
Butner, NC. February 25, 2025 - The South Granville Water and Sewer Authority was featured in a consumer investigation report on a WRAL 5...
Feb 25


Business Office Closing
Update February 20, 2025 2:28 PM: The South Granville Water and Sewer Authority is actively monitoring the winter storm forecast and...
Feb 18


Winter Repair Information
As winter weather settles in, utility teams generally face heightened challenges, including main breaks and disruptions to critical...
Jan 25


Updated Operational Hours
Butner, NC.  January 10, 2025 —  To ensure the safety of our staff and the ongoing enhancement of our operational capabilities, SGWASA...
Jan 10


Adjusted Service Hours
Due to anticipated freezing temperatures and potential inclement weather conditions, the SGWASA Offices will be opening at 10:00 AM on...
Jan 5


Holiday Luncheon
The South Granville Water & Sewer Authority (SGWASA) would like to express sincere gratitude to each and every staff member for their...
Dec 12, 2024


Central Avenue - Water Main
Update: SGWASA utility crews completed repairs for the water main break on Central Avenue in Butner, NC. Receive alerts via sms text by...
Dec 8, 2024


Rescind Notice - 12th Street
FOR IMMEDIATE RELEASE The following is offered to SGWASA customers as information only. There are no confirmed problems with the drinking...
Nov 25, 2024


System Pressure Advisory
FOR IMMEDIATE RELEASE The following is offered to SGWASA customers as information only. There are no confirmed problems with the drinking...
Nov 23, 2024


Lead & Copper Rule Revision Survey
SGWASA is focused on protecting the health of every household in our community.
Nov 22, 2024


Holiday Closing
From all of us at SGWASA, we hope you have a wonderful Thanksgiving filled with joy, gratitude, and focused time with those that you are...
Nov 21, 2024


Cutting Communication Barriers
At the South Granville Water & Sewer Authority (SGWASA), we understand the importance of clear and consistent communication. We are...
Nov 18, 2024
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