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Existing Customers

SGWASA offers several options for customers to manage utility service processes. Customers that are comfortable with uploading the required verification documents may complete service applications forms online.


Do you have questions about your account or need customer support? Contact our customer support team Monday through Friday from 8:30 am to 4:30 pm at (919) 575-3367 or via email at

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Existing Customer Service Reminders:

  • SGWASA offers many options for you to pay your utility bill without coming into our office or using the U.S. Mail.

  • Skip the line and expedite the notary process with a verified e-notary vendor. SGWASA Customers may utilize the e-notary vendor of choice.

  • SGWASA accepts cash, check, cashier's check, or credit/debit card payments at our Administrative Office located at 415 Central Ave, Suite B, Butner NC.

  • SGWASA's official payment website is MYGOVHUB.

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