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Alerts
West F & 14th Street
February 6, 2026
11:37 AM
Completed
Butner
Utility crews are responding to a water main break reported near the intersection of 14th Street and F Street in Butner, NC. Repair teams are on site working to isolate the line and complete repairs as safely as possible.
Customers in the immediate area may experience low to no water pressure and, if isolation is required, a temporary servic
Service Interruption:
Repair ETA:
12:51 PM
800 Block of West C Street
February 3, 2026
7:35 AM
Completed
Butner
Utility crews received a report of a water main break at the 800 block of West C Street in Butner, NC. Repair teams are onsite, working to complete repairs. Customers within the repair zone may experience low to no water pressure during repairs.
We apologize for the inconvenience and appreciate your patience as crews work to restore service as quickly and safely as possible.
Service Interruption:
true
Repair ETA:
11:01 AM
Belltown Tower
February 1, 2026
9:34 AM
Completed
Stem
During routine monitoring, an alarm at the Belltown Road Water Tower was traced to a frozen level transducer. Even with heat tape and insulation, the freeze caused inaccurate readings that triggered improper tank-level response. To stabilize operations, SGWASA has placed Belltown tower pumps in the 'off' position and is maintaining levels through manual pumping while the transducer is inspected and verified. Because the Stem system feeds Belltown, levels in Stem temporarily ran lower while Belltown pumping was held to prevent over-pumping based on false readings.
The Belltown tower has been refilled and stabilized, and corrective checks are underway.
Service Interruption:
false
Repair ETA:
11:37 AM
16th, Terrace, and C Streets
January 29, 2026
12:56 PM
Completed
Butner
Utility crews have received a report of a water main break affecting customers near West C Street and 16th Street, including the Terrace Street area. Crews are responding and will provide updates as repairs progress.
Service Interruption:
Repair ETA:
3:43 PM
11th and C Streets
January 29, 2026
8:44 AM
Completed
Butner
Crews have completed repairs to the water main break reported near West C Street and 11th Street in Butner, and water service has been restored for affected customers.
Sending a special 'thank you' to our utility field crews and contractors for completing this work safely during frigid temperatures.
Service Interruption:
true
Repair ETA:
11:26 AM
800 Block East C Street
January 28, 2026
9:30 AM
Completed
Butner
A split was discovered at the bell of the pipe, repair clamp used to correct the issue.
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SGWASA utility crews are responding to a reported water main break near the 800 block of East C Street in Butner, NC. Repairs are in progress. To complete the work safely, water service may need to be temporarily shut off for customers on C Street between 24th Street and 28th Street. If a shutdown is required, customers in this area will experience a temporary loss of water service.
Additional details will be shared as repairs progress.
Service Interruption:
true
Repair ETA:
12:45 PM
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