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Calm Sea

Customer Services

The South Granville Water and Sewer Authority is pleased to offer a wide range of services to our valued customers. Whether you are an existing or new customer, our friendly and knowledgeable customer service team is here to help you every step of the way.

 

To explore our services, select the proper customer service option below. 

Staying Hydrated in Yellow Sweater
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Visit Customer Service Page for New Customers

Garden Hose Sprinkler
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Visit Customer Service Page for Existing Customers

Customer Service Notes:

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  • The Welcome Center is open between 9:00 am and 4:00 pm Monday thru Friday. 

  • Payments received by 3:00 pm on cutoff day will be reconnected the same day. Payments received after 3:00pm on cutoff day will be reconnected the next business day.  

  • Payments must be received by 5:00 pm to avoid late or non-payment fees.

  • Most billing questions and other functions can be done via telephone or email.  If you need help with remote bill payments or customer service, please contact us weekdays from 8:30 am - 4:30 pm at 919-575-3367 or via email at customerservice@sgwasa.org.

  • Do you need to book an appointment with a member of our team? Click here to schedule your visit.

  

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