News

Late last evening, a vehicle struck a fire hydrant, causing damage to the connected water line leading back to the main on East E Street in Butner, NC. SGWASA crews promptly responded and completed an emergency repair by installing a straight pipe to maintain system integrity.

Utility crews are responding to a water main leak reported within the Granville Estates Subdivision of Creedmoor, NC. A temporary service interruption is necessary. The work requires cutting into the roadway to install a new tap connection. Two properties located in the repair vicinity may experience a brief interruption in water service while repairs are underway. SGWASA appreciates the patience and understanding of affected residents as we complete this important improveme

Please be advised that SGWASA’s online customer payment portal and automated phone payment system (IVR) are currently unavailable due to a widespread Amazon Web Services (AWS) outage impacting Tyler Technologies, the authority's billing platform provider. Tyler’s technical team is actively working to restore service as quickly as possible.

At SGWASA, we care deeply about the confidence of our customers in SGWASA services. Our regular maintenance plan is positioned to support residents with backflow prevention, a measure that helps keep water moving in the right direction throughout your home.

The South Granville Water and Sewer Authority is advancing a critical improvement with the Filter Media Replacement Project. This work...

The recent SGWASA Board meeting opened with the administration of the Oath of Office for Granville County Commissioner Russ May, who was appointed to fill the unexpired term of Commissioner Tim Karan. The Board welcomed Commissioner May as he steps into this role, bringing a wealth of knowledge, experience, and a distinguished record of service to both his country and community.

The SGWASA Digest crossword puzzle featured in the August 22nd edition, featured clues drawn directly from SGWASA projects. Subjects spanned from PFAS treatment efforts to infrastructure upgrades and essential water terms, blending fun with information surrounding water, sewer, and environmental initiatives.

The SGWASA Finance Committee held discussions on Friday, September 5, 2025, at Butner Town Hall. The meeting, chaired by Town of Butner Councilperson Vicky Daniels, brought together Finance Committee members, SGWASA leadership, and supporting staff to review critical funding, debt, and project finance matters.

The South Granville Water & Sewer Authority (SGWASA) Board of Directors will hold its next General Meeting on Tuesday, September 9th,...

Utility crews are on site responding to a water main leak on East F Street in Butner, NC. To complete necessary repairs, water service has been temporarily disconnected. This interruption will affect customers located within the Edgewood Building at Murdoch Developmental Center, a state-operated healthcare facility. Our teams are working diligently to complete repairs and restore service as quickly and safely as possible.

Owning or managing a home can sometimes feel overwhelming, especially when unexpected challenges arise. Few things are more frustrating than opening a water bill only to find it higher than expected because of a hidden leak. These situations can place real stress on families and property owners alike.

The newest edition of the SGWASA Digest is available for download. This publication is dedicated to informing our community of the critical initiatives, infrastructure investments, and environmental stewardship efforts shaping the future of water and sewer services in southern Granville County.

Managing utility bills just became more convenient for SGWASA customers. With the launch of the new Text-to-Pay feature, paying your bill is now as simple as sending a quick text message. Whether you prefer enrolling by phone or through the bill pay website, the process is designed to be seamless, secure, and efficient.

Watch the August 12, 2025 SGWASA Board of Directors Meeting. Stay informed on key decisions, infrastructure updates, and ongoing initiatives impacting water and sewer service in southern Granville County.

The South Granville Water and Sewer Authority hosted the scheduled bid opening for the SGWASA Water Treatment Plant Filter Media Replacement Project.

The South Granville Water and Sewer Authority recognizes recent concerns raised regarding water clarity and seasonal odor for some residents in Granville County. While SGWASA’s water meets or exceeds all state and federal water quality guidelines, aesthetic concerns may still be present.

On Monday, July 28, 2025 at 9:00 AM, SGWASA utility crews will remove a faulty water valve located in the 300 Block of 23rd Street in Butner, NC as part of ongoing efforts to enhance water pressure and quality in the area.

Update: August 13, 2025 In July 2025, at the conclusion of the Water Treatment Plant Filter Media design, Hazen and Sawyer provided a...

The South Granville Water and Sewer Authority (SGWASA) announces a Pre-Bid Construction Conference for the WTP Filter Media Replacement Project, scheduled to enter construction in Fall 2025. This vital infrastructure improvement is part of SGWASA’s strategic initiatives to support the southern Granville County community with a reliable and sustainable water treatment system.

Report any utility emergencies using the contact information provided via sgwasa.org/emergency.