News

Winter weather can create tangible challenges. Taking proactive steps like disconnecting outdoor hoses, protecting exposed plumbing, maintaining heat, and letting a faucet drip can help prevent frozen pipes and reduce the likelihood of damage during the storm.

Our utility crews monitor conditions and respond to repairs as safely and efficiently as possible. As winter weather settles in, utility teams often face heightened challenges, including water main breaks and disruptions to critical systems. Periods of cold temperatures and rapid weather shifts can increase the number of repair calls across the region.

SGWASA remains focused on proactive, data-driven improvements that protect water quality, strengthen system reliability, and position the Authority to meet evolving regulatory expectations. During the most recent Board meeting, several active water-quality initiatives were reviewed, including PFAS treatment planning, treatment plant filter improvements, and targeted distribution system flushing strategies.

The South Granville Water & Sewer Authority is partnering with Vanguard Utility Service Inc. to complete a systemwide meter replacement initiative within the City of Creedmoor. This multi-phase project is expected to take approximately eight months and will replace older-style water meters at eligible service locations. The project is scheduled to begin January 20th – 23rd , daily during the hours of 8:00 AM – 5:00 PM on Ferbow Street in Creedmoor, NC.

South Granville Water & Sewer Authority will be closed on Monday, January 19, 2026, in observance of Dr. Martin Luther King Jr. Day. Normal business operations will resume on Tuesday, January 20, 2026 during normal business hours. We invite residents to participate in the community events being held throughout Granville County to honor the legacy of Dr. King. Several are listed below.

SGWASA has received a report of a possible wastewater leak in the Lyon Street area of Creedmoor. Utility teams are currently assessing site conditions to better understand the leak parameters, identify the likely point of origination, and evaluate the overall condition of the line and surrounding area.

Butner, NC. January 8, 2026 - The I-85 Sanitary Sewer Improvement Project continues to move forward, and crews are in progress of kicking of Construction Package 2 of the project, and are preparing for the next phase of installation work. Over the next two weeks, scheduled material deliveries will arrive on-site to support ongoing construction activities. Outlined below are the current project objectives, material deliveries, and staging activities anticipated over the next

South Granville Water & Sewer Authority customers may have questions about water quality following a recent news story aired by WRAL. The team at SGWASA takes these concerns seriously and wants to provide clear, factual information about your drinking water.

As part of SGWASA’s standard public governance and financial oversight process, the SGWASA Finance Committee will convene for upcoming public meetings to review project funding strategies and capital planning priorities.

Butner, NC. December 15, 2025 - The South Granville Water and Sewer Authority announced that the Filter Media Replacement Program is currently underway at the Water Treatment Plant. This project is part of a phased program to strengthen reliability, support continual improvement, and protect water quality for Granville County residents. What is filter media? Filter media is the layered granular material inside SGWASA’s water treatment filters that water passes through to re

The South Granville Water and Sewer Authority is responding to report of a water main break at the 200 block of East Church Street in Creedmoor, North Carolina. Utility crews are actively working to assess the situation and complete necessary repairs.

A water main break has been reported on C Street near 8th Street in Butner, North Carolina. SGWASA crews are on site assessing the extent of the damage and determining the repairs needed to restore normal service as quickly and safely as possible.

SGWASA is closely monitoring the approaching winter storm and preparing for potential impacts on our operations. Customer and staff safety remains a top priority. Due to the forecast of inclement weather, our offices, including the Welcome Center, will open at 11:00 am on Friday, December 5, 2025.

SGWASA has successfully secured $41 million in grant funding, with an additional $83.5 million in applications under review for current projects. The Authority is taking a proactive approach in pursuing external funding to reduce ratepayer impact and advance system improvements.

SGWASA offices will be closed on Thursday, November 27th, and Friday, November 28th, in observance of the Thanksgiving holiday. Normal operations will resume on Monday, December 1st.

SGWASA’s Board of Directors is committed to ensuring that the community is aware of the support resources available during times of need. Recently, the federal government shutdown resulted in pay interruptions for many SGWASA customers employed by federal agencies, prompting a review of assistance options within the region.

Today, as we approach Veterans Day on November 11th, our focus turns to those who have truly kept our nation and communities strong: our veterans and active duty service members.

The meeting will be held in the Town of Butner Council Room, located at 415 Central Avenue, Butner, North Carolina. The public is invited to attend the meeting in person. For those unable to attend, the agenda is available for viewing online by clicking here.

Please be advised that SGWASA’s online customer payment portal and automated phone payment system (IVR) are currently unavailable due to a widespread Amazon Web Services (AWS) outage impacting Tyler Technologies, the authority's billing platform provider. Tyler’s technical team is actively working to restore service as quickly as possible.

The State Water Infrastructure Authority has approved SGWASA’s most recent $500,000 funding request, bringing the total project award to $1,000,000 over the past year through the Infrastructure Investment and Jobs Act (IIJA) Drinking Water State Revolving Fund – Emerging Contaminants (DWSRF-EC) program.