News

Please be advised that SGWASA’s online customer payment portal and automated phone payment system (IVR) are currently unavailable due to a widespread Amazon Web Services (AWS) outage impacting Tyler Technologies, the authority's billing platform provider. Tyler’s technical team is actively working to restore service as quickly as possible.

Managing utility bills just became more convenient for SGWASA customers. With the launch of the new Text-to-Pay feature, paying your bill is now as simple as sending a quick text message. Whether you prefer enrolling by phone or through the bill pay website, the process is designed to be seamless, secure, and efficient.

The South Granville Water and Sewer Authority Finance Committee will convene for a scheduled public meeting on Friday, September 5th, at 9:00 AM. The session will take place at Butner Town Hall, in the Town Council Room at 415 Central Avenue, Butner, NC.

The South Granville Water and Sewer Authority released the proposed budget for Fiscal Year 2025–2026. The full document is available for...

A Tyler Technologies system update will begin at approximately 5:00 PM today, Wednesday, May 14, 2025. The service update will last for an approximate 2-3 hours. The customer payment portal will be temporarily unavailable during this time.

Butner, NC - April 24, 2025 - The previous billing system is no longer available for access by SGWASA or customers. Please visit the new Tyler technology portal to access information from your billing history.

The South Granville Water and Sewer Authority is happy to announce the implementation of an upgraded billing system this spring.