News

Butner, NC - SGWASA’s telecommunications service provider is conducting emergency system maintenance that may temporarily affect automated call routing. During this work, some callers may experience incorrect routing or find that certain menu selections are unavailable. SGWASA recognizes the importance of reliable and timely access to Customer Service. While the provider works to restore normal operations, customers requiring assistance are asked to email customerservice@sgwa

Understanding your billing deadlines can help prevent unnecessary fees and service interruptions. South Granville Water and Sewer Authority recently updated billing policy details, related to late fee payments. The updated guidance below explains what has changed and outlines important payment and reconnection timeframes to help customers manage their accounts with confidence.

SGWASA is seeking a skilled and service-focused professional to serve as its next Billing Customer Service Supervisor.