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News


Pitch Pine Drive Scheduled Water Service Interruption on September 2, 2026
The water service interruption is anticipated from approximately 11:00 AM until 12:30 PM. Customers within the affected area are encouraged to plan accordingly and have sufficient water available for essential needs during the interruption.
4 days ago


8th Street Service Interruption
Butner, NC - Water service is temporarily interrupted along the 300 block of 8th Street while crews repair a corporation stop that was snagged during construction activity.
Crews are working to complete the repair and restore service as quickly as possible. An update will be provided once water service has been restored.
Sep 4


Service Interruption - Creedmoor, NC
Utility crews are responding to a water main leak reported within the Granville Estates Subdivision of Creedmoor, NC. A temporary service interruption is necessary.
The work requires cutting into the roadway to install a new tap connection.
Two properties located in the repair vicinity may experience a brief interruption in water service while repairs are underway. SGWASA appreciates the patience and understanding of affected residents as we complete this important improveme
Oct 23, 2025


Temporary Outage – Online and Phone Payment Systems
Please be advised that SGWASA’s online customer payment portal and automated phone payment system (IVR) are currently unavailable due to a widespread Amazon Web Services (AWS) outage impacting Tyler Technologies, the authority's billing platform provider. Tyler’s technical team is actively working to restore service as quickly as possible.
Oct 20, 2025


Emergency Repair
SGWASA utility crews are responding to report of an emergency repair at 301 West Hillsboro Street in Creedmoor, NC.
Sep 23, 2024
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