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Alerts

East E Street Hydrant
December 12, 2024
12:00 PM
Completed
Butner
Utility teams reported servicing on a hydrant on East E Street. The water has been redirected to the other side of Murdoch. This hydrant style is not equipped with a shut off valve. A section of the street's water supply has been disconnected for servicing, but no customer impact is anticipated.
Service Interruption:
true
Repair ETA:
-

120 Franklin Street
December 9, 2024
6:25 PM
Completed
Stem
Utility teams completed repairs on the Franklin Street Pump Station in Stem NC. Pump 1 and 2 were temporarily out of service, due to a blown gasket on the discharge side of the machinery. Bypass services were not required.
Service Interruption:
Repair ETA:
8:21 PM

Pump Station
December 7, 2024
9:25 AM
Completed
Creedmoor
Utility alert due to pump station maintenance. An emergency at the Lake Road Booster Pump Station due to a frozen water hammer arrester control device bursting, causing significant water damage to electrical equipment.
Servicing completed. Towers will resume 100% storage capacity shortly, delayed as a precautionary measure to prevent any water main impacts.
Service Interruption:
Repair ETA:
-


22nd and Newton Streets
December 6, 2024
12:00 PM
Completed
Butner
Update: 2:00 PM
Crews have completed repairs on the water main break reported between Newton and 22nd Streets in the Town of Butner. There were no service outages reported.
_________
SGWASA utility crews are conducting repairs on a water main break reported between 22nd and Newton Streets In Butner, NC.
Service Interruption:
Repair ETA:

East E Street
December 2, 2024
8:56 AM
Completed
Butner
Teams completed repairs without interruption at 10:56 am. Utility teams have terminated water service for customers between Central Avenue and 22nd Street on East E Street in Butner in order to complete repairs on a reported water main break.
Service Interruption:
false
Repair ETA:
10:56 AM


16th Street
November 23, 2024
8:35 AM
Completed
Butner
SGWASA utility crews are responding to an emergency repair request on 16th Street in Butner, NC. A private construction incident lead to a damaged service line. Water service has been restored for customers within the impacted area.
Service Interruption:
true
Repair ETA:
12:30 PM


12th Street
November 23, 2024
2:15 AM
Completed
Butner
Update: 5:48 AM
SGWASA utility crews continue to repair the 12th Street water event in Butner. Water service interruptions are expected for customers from West D Street to 300 12th Street.
Crews are diligently working to repair the issue and anticipate restored service by 9 am. We apologize for any inconvenience this may cause.
_________
Update: 4:07 AM
Utility teams discovered the source of the water main event to have stemmed from a main break on 12th Street in Butner. Customers in the service area may experience immediate water service interruptions. Our crews are working to repair the issue as quickly as possible.
_________
A water main break was reported. Crews are conducting repairs.
Service Interruption:
true
Repair ETA:
9:00 AM


307 7th Street
November 21, 2024
10:10 AM
-
Butner
A gas main was impacted during service processes near the 300 block of 7th Street in Butner. The corresponding service agency has been contacted.
Update: 11:37 AM
Utility crews reported that repairs are in progress for the 2 inch gas main on 7th Street.
Gas service has been temporarily interrupted for this area.
Service Interruption:
true
Repair ETA:
Unknown


208 East C Street
October 30, 2024
9:45 AM
Completed
Butner
Utility teams received report of a leak discovered in the wooded section of East C Street.
Service interruption is required for several customers within the service area. Crews will attempt to minimize the periods of lessened water pressure.
Service Interruption:
false
Repair ETA:
11:45 am 10/31

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