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Alerts
20th Street
Butner
February 2, 2026
3:54 AM
Completed
A water main break has been reported at the 600 block of 20th Street in Butner, NC.
Service Interruption:
Yes
Estimated Repair:
11:45 AM
Belltown Tower
Stem
February 1, 2026
4:34 AM
Completed
During routine monitoring, an alarm at the Belltown Road Water Tower was traced to a frozen level transducer. Even with heat tape and insulation, the freeze caused inaccurate readings that triggered improper tank-level response. To stabilize operations, SGWASA has placed Belltown tower pumps in the 'off' position and is maintaining levels through manual pumping while the transducer is inspected and verified. Because the Stem system feeds Belltown, levels in Stem temporarily ran lower while Belltown pumping was held to prevent over-pumping based on false readings.
The Belltown tower has been refilled and stabilized, and corrective checks are underway.
Service Interruption:
No
Estimated Repair:
11:37 AM
11th and C Streets
Butner
January 29, 2026
3:44 AM
Completed
Crews have completed repairs to the water main break reported near West C Street and 11th Street in Butner, and water service has been restored for affected customers.
Sending a special 'thank you' to our utility field crews and contractors for completing this work safely during frigid temperatures.
Service Interruption:
Yes
Estimated Repair:
11:26 AM
16th, Terrace, and C Streets
Butner
January 29, 2026
7:56 AM
Completed
Utility crews have received a report of a water main break affecting customers near West C Street and 16th Street, including the Terrace Street area. Crews are responding and will provide updates as repairs progress.
Service Interruption:
No
Estimated Repair:
3:43 PM
800 Block East C Street
Butner
January 28, 2026
4:30 AM
Completed
A split was discovered at the bell of the pipe, repair clamp used to correct the issue.
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SGWASA utility crews are responding to a reported water main break near the 800 block of East C Street in Butner, NC. Repairs are in progress. To complete the work safely, water service may need to be temporarily shut off for customers on C Street between 24th Street and 28th Street. If a shutdown is required, customers in this area will experience a temporary loss of water service.
Additional details will be shared as repairs progress.
Service Interruption:
Yes
Estimated Repair:
-
600 Block of 24th Street
Butner
January 28, 2026
10:36 AM
Completed
A water main break has been reported in the 600 block of 24th Street in Butner, NC. Utility crews are on site completing repairs. Customers in the immediate vicinity may experience a temporary service interruption while work is underway.
Service Interruption:
No
Estimated Repair:
6:01 PM
300 Block of East A Street
Butner
January 22, 2026
Completed
Utility crews are responding to a water main break in the 300 block of East A Street in Butner, NC. Water service has been temporarily shut off to safely complete repairs.
Service Interruption:
Yes
Estimated Repair:
12:30 PM
103 Cozart Street
Creedmoor
January 10, 2026
1:25 PM
-
Utility teams confirmed Private Line. Repair completed.
Utility teams are assessing the leak parameters to identify the leak origination and condition. SGWASA will provide additional details as they become available by utility teams. (Potential private line.)
Service Interruption:
No
Estimated Repair:
-
1600 block of East C Street
Butner
January 6, 2026
10:07 AM
Completed
Utility crews repaired a leak reported at the Murdoch facility.
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Repairs are being scheduled at the Murdoch Facility. Repairs were paused due to a private electricity emergency faced by the customer; but leak repair measures will resume when safe to do so.
Service Interruption:
No
Estimated Repair:
12/7 10:05 AM
West B Street
Butner
December 17, 2025
9:27 AM
Completed
4 inch water main break reported.
Service Interruption:
No
Estimated Repair:
4:57 PM
East B Street
Butner
December 17, 2025
2:58 AM
Completed
Utility crews have completed repairs to the water main break on East B Street in Butner, NC and water service has been restored for all impacted customers.
A water main break has been reported at E B Street and 20th Street in Butner, NC. Customers in the local area may experience periods of low to no service during repairs.
Service Interruption:
Yes
Estimated Repair:
11:00 AM
300 Block of 22nd Street
Butner
December 16, 2025
7:23 AM
Completed
Utility crews completed repairs on a water main break at the 300 block of 22nd Street in Butner, NC. Service has been restored for all impacted customers.
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Utility crews are responding to a water main break at the 300 block of 22nd Street in Butner. Service interruptions may occur during repairs.
Service Interruption:
Yes
Estimated Repair:
1:27 PM
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