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Alerts
10th Street
September 10, 2025
8:39 AM
Completed
Butner
Crews have successfully completed repairs on the fractured valve reported along 10th Street in Butner, NC. Water service has been fully restored for all impacted customers. We appreciate your patience while our teams worked to resolve this issue.____________
Crews are replacing a broken valve on 10th Street, on the D side of the street. Customers on West D street between 12th and 5th, as well as customers on the 300 block of 10th street will experience periods of no water pressure for an hour beginning at 11:00 am.
Service Interruption:
true
Repair ETA:
12:30 PM
East F Street
August 29, 2025
12:43 PM
Completed
Butner
Utility crews are on site responding to a water main leak on East F Street in Butner, NC. To complete necessary repairs, water service has been temporarily disconnected. This interruption will affect customers located within the Edgewood Building at Murdoch Developmental Center, a state-operated healthcare facility.
Service Interruption:
true
Repair ETA:
2:53 PM
8th and C Streets
August 21, 2025
5:00 PM
Completed
Butner
Earlier today, SGWASA utility teams conducted emergency repairs on two leaks in the 8th Street area of Butner, NC that required more extensive excavation than initially anticipated. The depth of the issue extended the repair process until 5:00 p.m.
___________
Water service has been temporarily paused in the following areas:
- 8th Street
- C Street between 5th & 9th Streets
- Ten Pines Apartments
Service is anticipated to be restored by noon today.
______
Water service will be temporarily interrupted on Aug 21st for customers near the intersection of West C and 8th Streets in Butner. This interruption is necessary to repair leaks that have developed on two valves in the system.
Updates will soon be made available by repair teams.
Service Interruption:
true
Repair ETA:
5:03 PM
23rd Street
July 28, 2025
10:10 AM
-
Butner
On Monday, July 28, 2025 at 9:00 AM, SGWASA utility crews will remove a faulty water valve located in the 300 Block of 23rd Street in Butner, NC as part of ongoing efforts to enhance water pressure and quality in the area.
The existing valve was found to be damaged, with a visible crack that worsened following recent maintenance efforts. To prevent further complications and ensure reliable service, the valve must be replaced.
Water service in the affected area will be temporarily interrupted for approximately one hour, or less if conditions allow. Crews are prepared to minimize downtime and ensure a smooth transition.
We appreciate the patience and understanding of affected customers as we work to improve infrastructure reliability and water quality on 23rd Street.
Service Interruption:
true
Repair ETA:
10:00 AM
33rd Street
July 11, 2025
11:47 AM
Completed
Butner
SGWASA utility crews completed emergency repairs from a private construction incident at West Lyon Station Road near the 33rd water tower in Butner.
Service has been restored for customers within the service area.
Service Interruption:
true
Repair ETA:
1:47 PM
300 Block of Park Avenue
June 24, 2025
8:00 AM
Completed
Creedmoor
Service was impacted for one customer in the repair area. Teams restored services and began the backfill process. _______Crews received report of a leak at the 300 block of Park Avenue in Creedmoor, NC. Emergency repairs are in progress, low to no water pressure for customers on Park Avenue is possible during the report.
Service Interruption:
true
Repair ETA:
1:00 PM
E Lyon Station Road
June 17, 2025
7:12 AM
Completed
Butner
Utility crews are responding to a water leak within Butner Business Park and are working to isolate the issue. Additionally, the Will Suit Road water tower is temporarily out of service for scheduled maintenance.
As a result, customers in the E. Lyon Station Road area may experience low water pressure. Crews are actively working to resolve the situation and restore normal service as rapidly as possible.
Updates will be provided as they are made available. Thank you for your patience, as teams conduct the necessary repairs.
Service Interruption:
true
Repair ETA:
-
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