
Late Fee Information
Browse the calendar below to view important account dates, including late fee deadlines, non-payment deadlines, and holiday closures.
Avoid Service Interruption
Customers whose accounts enter non-payment status should be aware of the following deadlines:
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Payments must be received by the due date printed on the bill to avoid non-payment fees.
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If service has been interrupted due to non-payment, payment must be received by 3:00 PM for same-day restoration.
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Payments received after 3:00 PM will be restored on the following business day.
Planning ahead and submitting payment before the due date remains the best way to avoid additional fees and service interruption.


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June 2026
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Use the payment feature table below to explore convenient ways to pay. Bank draft & ACH payment options make it easy to manage due dates and avoid unnecessary fees or service interruptions.
Payment Feature | Welcome Center | Payment Portal | Bank Draft | Personal Bank Bill Pay | Dropbox | Pay By Phone |
|---|---|---|---|---|---|---|
ACH Payment (Bank Draft) | Yes | Yes | Yes | Yes | No | No |
Usage Comparison | Yes | Yes | Yes | No | No | No |
eBilling (Email Billing) | No | Yes | No | No | No | No |
One Time (Postdated) Scheduled Payment | No | Yes | No | No | No | No |
Recurring Scheduled Payment | No | Yes | No | No | No | No |
AutoPay | No | Yes | Yes | Yes | No | No |
Customer Service Interaction | Yes | No | No | No | No | No |
Cash Payment | Yes | No | No | No | No | No |
Check or Cashier's Check Payment to Avoid 3.7% Credit and Debit Card Fee Assessed by Merchant | Yes | No | No | No | Yes | No |
24-Hour Availability | No | Yes | No | No | No | Yes |
EasyPay (No Login) | No | Yes | No | No | No | No |
Pay-By-Text | No | No | No | No | No | Yes |
