Revised Office Hours
8:00am - 10:00am Mon-Fri
In response to the Covid 19 pandemic and for the safety of our customers and staff,
beginning Monday, March 23rd our administrative office lobby will be open for limited hours primarily to assist customers establishing new services.
Administrative staff will be available to assist customers from 8:00am - 5:00pm Monday thru Friday
via telephone at 919-575-3367 or email customerservice@sgwasa.org
Please continue to visit our website for updates and additional information.
Customers paying bills are advised to pay remotely (see details below) and customers
needing general customer service assistance are asked to call our office instead of visiting our lobby.
Customers are advised to make payments electronically or remotely using one of the options below!
Pay online using our payment portal (no convenience fee) using the link further down this home page .
Pay online using your bank’s online bill pay option.
Mail your payment as usual via US Postal Service.
Drop the payment in the dropbox located in our parking lot.
We do not accept payment by telephone.
Coronavirus Update: Ensuring Reliability and Suspending Water Disconnects Temporarily
Information Regarding Spring 2020 Water System Maintenance Program: Chlorine Burn Out
Following the public hearing for the budget and rates on May 14th 2019, the SGWASA Board voted to approve a new Rate Schedule that will become effective 07/01/19.
Rate Schedule effective 7/1/19
Rate Increase Information
Rate Increase Memo from Executive Director
SOUTH GRANVILLE WATER AND SEWER AUTHORITY
415 Central Ave, Ste B, Butner, NC
Phone: (919) 575-3367 FAX: (919) 575- 4547
Office Hours (M-F) 8:00 - 5:00
See holiday schedule closing at the bottom of this page.
SGWASA Administrative Office: Location Map
Make online payment: (click here)
Warning about unofficial payment Doxo website
Please be advised that payments must be made so that they are received by the SGWASA bank by the penalty deadline which is usually 5:00 p.m. If payment is not received by that time the payment is considered late.
SGWASA accepts cash, check, cashiers check or credit/debit card payments
at our Administrative Office located at: 415 Central Ave, Ste B, Butner NC.
Please note that new customer deposits must be cash or cashiers check only. No debit/credit card allowed for the deposit.
415 Central Ave, Ste B, Butner, NC
Phone: (919) 575-3367 FAX: (919) 575- 4547
Office Hours (M-F) 8:00 - 5:00
See holiday schedule closing at the bottom of this page.
SGWASA Administrative Office: Location Map
Make online payment: (click here)
Warning about unofficial payment Doxo website
Please be advised that payments must be made so that they are received by the SGWASA bank by the penalty deadline which is usually 5:00 p.m. If payment is not received by that time the payment is considered late.
SGWASA accepts cash, check, cashiers check or credit/debit card payments
at our Administrative Office located at: 415 Central Ave, Ste B, Butner NC.
Please note that new customer deposits must be cash or cashiers check only. No debit/credit card allowed for the deposit.
Bill Date |
Pay by 5:00 pm on this date to avoid late fee |
Pay by 5:00 pm on this date to avoid cutoff |
08/25/19 |
09/05/19 |
10/15/19 |
09/25/19 |
10/07/19 |
11/12/19 |
10/25/19 |
11/05/19 |
12/16/19 |
11/25/19 |
12/05/19 |
01/13/20 |
12/25/19 |
01/06/20 |
02/12/20 |
01/25/20 |
02/05/20 |
03/16/20 |
02/25/20 |
03/05/20 |
04/13/20 |
03/25/20 |
04/06/20 |
05/12/20 |
04/25/20 |
05/05/20 |
06/15/20 |
05/25/20 |
06/05/20 |
07/13/20 |
06/25/20 |
07/06/20 |
08/12/20 |
07/25/20 |
08/05/20 |
09/14/20 |
08/25/20 |
09/08/20 |
10/13/20 |
09/25/20 |
10/05/20 |
11/16/20 |
These dates are subject to change
2020 Holiday Schedule : Administrative Office closed
Frequently asked questions about service disconnection: Cutoff QA.pdf
AFTER HOURS, WEEKEND AND HOLIDAY EMERGENCY CALL NUMBERS
If you need to report a water leak, back-up, or water related problem, please call any one of the following numbers:
(919) 690-0444 (919) 690-0445 (919) 690-4777
Please give the dispatcher your name, address, telephone number and the nature of the problem.
SGWASA Water and sewer lines are on (Granville County GIS)
SGWASA SURPLUS PROPERTY AND EQUIPMENT
2020 Holiday Schedule : Administrative Office closed
Frequently asked questions about service disconnection: Cutoff QA.pdf
AFTER HOURS, WEEKEND AND HOLIDAY EMERGENCY CALL NUMBERS
If you need to report a water leak, back-up, or water related problem, please call any one of the following numbers:
(919) 690-0444 (919) 690-0445 (919) 690-4777
Please give the dispatcher your name, address, telephone number and the nature of the problem.
SGWASA Water and sewer lines are on (Granville County GIS)
SGWASA SURPLUS PROPERTY AND EQUIPMENT
