Frequently Asked Questions

No. SGWASA’s Water Rules & Regulations require every house, building, or structure used for human habitation or occupancy within the SGWASA service area to remain connected to the public water system when a public water line is accessible. SGWASA’s Standard Water Specifications also state that if a well is installed, it cannot be connected to SGWASA’s water system. See SGWASA Water Rules & Regulations – WHEN CONNECTIONS REQUIRED”

Not unless public sewer is not accessible. When public sewer is available to the property, SGWASA rules require the property to remain connected. If sewer is not accessible, the customer may install a permitted septic system, but must still remain connected to SGWASA water if a water line is accessible.

Mandatory connection requirements ensure protection of public health, safeguard groundwater, prevent unsafe cross-connections, and ensure the proper functioning of public water and sewer systems.

Yes. A private well may be allowed for irrigation or other non-potable uses, but it cannot be connected in any way to SGWASA’s public water system.

Customers uncertain about accessibility can request an official determination by contacting SGWASA Engineering at (919) 575-3367.

South Granville Water & Sewer Authority (SGWASA) Phone: (919) 575-3367 Email: customerservice@sgwasa.org (mailto:customerservice@sgwasa.org) Address: 415 Central Avenue, Suite B, Butner, NC 27509