Customer Feedback Form

Our Goal: Great Customer Services

Providing great customer service is our goal. If we are not succeeding in providing great customer services, then we want to know about it.  Please use the following form to tell us about your recent utility services interaction. We like to know about the things we do well, in addition to areas where we can improve.

(Note: For Water Quality Concerns - Please CLICK HERE to complete the Water Quality Questionnaire.)

Your comments will be reviewed by key management staff to understand where we are excelling, and where we need to make some improvements so we can provide a greater customer experience.  We may contact you as necessary should we need to gain additional information. 

Thank you for helping us to achieve our goal of providing great customer services!

Scott N. Schroyer, Executive Director
South Granville Water and Sewer Authority

For additional customer service information, please click here.